Energy
Consumers
Australia
The national voice for residential and small business energy consumers.
We work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system. Find out more
Energy Consumers Australia respectfully acknowledges the Traditional Owners of Country throughout Australia. We recognise their connection and continuous care for the lands and waters where we live, learn and work.
News
Featured Posts Main Feature Media release | April 10, 2024
CALD communities need urgent supports for the energy transition
A new report released today has found improvements are needed to the quality of advice and supports, and to the service provided by retailers and other energy service providers, or
culturally and linguistically diverse (CALD) consumers risk being left behind in the energy
transition.
Publications
Submissions | April 16, 2024
Submission to the Australian Energy Market Commission (AEMC) on unlocking consumer energy resources (CER) benefits through flexible trading
Consumer energy resources (CER) assets need to be integrated into the energy system in ways that benefit their owners and the broader community. Read our submission.
Continue readingBlog
Commentary | April 17, 2024
A path to equity: empowering CALD communities through an inclusive energy transition
How can effectively engaging with culturally and linguistically diverse (CALD) communities help ensure an inclusive energy transition?
Continue readingWhat we do
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers.
We enable residential and small business energy consumers to have their voices heard by the sector by working with other consumer groups to gather evidence-based research with a national perspective, distil it to key viewpoints, and feed it back to the market to influence outcomes.
Our vision for the market
Affordable energy for households and small businesses.
Individualised energy services that give consumers choice and control.
Optimised energy system that minimises cost for consumers.
Recent videos
Grants round open
Apply through our new and improved online application system which makes the process quicker and easier.
Community Listening
Watch our latest videos that show how people are using new energy tech.
Share your story
Has COVID-19 or the bushfires presented challenges with managing your energy bills? If so, please share your story with us.
Consumers driving change
Key to optimising our energy system is providing genuine choice and control to households and small businesses, embracing them as partners in change.
Energy services must be built around individuals to reflect their unique circumstances; enabling people to easily manage their own use and costs.
Households and small businesses are willing partners in change if provided the tools and support they need – whether that be information, data, new affordable technology or other supports.